Shipping to the U.S.? Please read the new U.S. regulations before placing your order.
Shipping destinations
Below is our destinations map. Please note that if your country is not currently included in it, we encourage you to get in touch with us. In most cases, we can offer a custom quote tailored to your specific location.
- In the event of operational issues affecting specific countries, we will promptly inform our customers about any limitations or prohibitions that may apply to their respective countries.
- For customers from the UK: we are shipping the products to your location without any issues. However, due to Brexit, customs fees and VAT will be charged upon arrival as it is now considered an export operation.
- Please be aware that if any issues arise with the shipment of your parcel, we will notify you immediately.
Customs Fees
- If you order the product from outside of the European Union, the Customs Agency in your country may apply import fees and charge VAT on the parcel (if applicable). It is not possible for us to establish what the extra costs will be, however in our experience customs fees are on average between 20% and 25% of the product price.
- All the import fees and VAT charges are to be paid by the Customer and are not eligible for a refund.
Shipping Costs
Shipping costs depend on the country, the dimensions, and weight of the parcel, as well as the type of service required. Additionally, our courier partners typically adjust their pricing annually. Here are some examples of starting prices:
- To Italy, shipping starts from 20 €.
- For Central Europe, shipping ranges between 30 and 40 €.
- To the US, Australia, New Zealand, Greater China, and many other destinations outside of Europe, shipping costs vary from 80 to 300 €. This depends on whether it’s an economy or express shipment, and the weight and dimensions of the parcels.
- Please be aware that the customs agency in your country may impose import fees upon the arrival of your parcel.
Shipping Partners
Our main shipping partners are DHL, GLS, UPS and BRT/DPD.
Delivery Times
- We usually send a tracking link to constantly follow the delivery progress.
- For Europe, delivery times are between 1 and 4 working days.
- For UK and other Extra European destinations delivery may take up to 1 week with the economy shipment and 4 working days with the express shipment.
To access our policies and specifications, please review and download the complete set of warranty provisions and terms and conditions below. For further details, fill the form at this link or visit our privacy policy.
Protect the environment, consider reducing paper waste by avoiding unnecessary printing.
